Who we are

DCN Dx takes data privacy seriously. This privacy policy explains who we are; how we collect, share and use personal information; and how you can exercise your privacy rights.

Our website address is: https://www.store.dcndx.com.

What personal data we collect and why we collect it

General Collection

When you visit our website, we collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered Personal Information under applicable data protection laws.

Specifically, the information we collect automatically may include your IP address, your operating system, your browser ID, your browsing activity, and other information about your system and connection and how you interact with our website and other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. 

Certain parts of our website may ask you to provide personal information voluntarily. This includes contact forms, surveys, order forms, and so on. The reason we are asking you to provide this personal information will be clearly stated at the time of collection. For example, if you are asked to fill out a form on the website, it will be clear as to why you are being asked to fill out this form.

Contact forms and surveys

Certain parts of our website may ask you to provide personal information voluntarily. For example, we may ask you to provide certain personal information (such as your name, contact details, company name, profile information) in order to submit inquiries to us via contact forms. We may also collect personal information, such as your contact and job details, when you attend our events, take part in surveys, or through other business or marketing interactions we may have with you. You may choose to provide additional information when you communicate with us or otherwise interact with us, and we will keep copies of any such communications for our records.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. For example, if you fill out a contact form or participate in a survey, the reason you are being asked to fill out the form or survey will be clearly stated.

Cookie Policy

In some cases we may use cookies and other tracking technologies described in this Cookie Statement to collect Personal Information, or to collect information that becomes Personal Information if we combine it with other information.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information.

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our website, and we refer to these as “performance” or “functionality” cookies. For example, we use cookies to tailor content and information that we may send or display to you and otherwise personalize your experience while interacting with our website and to otherwise improve the functionality of the services we provide. We also enable our users to employ cookies and similar tracking technologies in connection with their use of our services in order to allow us and our users to track their subscribers. Finally, third parties serve cookies through our website and services for advertising, analytics, and other purposes. This is described in more detail below.

We use cookies from third-party vendors, such as Google and WooCommerce, to collect data about how you interact with our website and for marketing purposes. These cookies allow us to monitor your interaction with our website so we can provide you a better experience on our website. 

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

You have the right to decide whether to accept or reject cookies. Here are some options you could explore:

Website Cookie Preference Tool: You can exercise your website cookie preferences by visiting the TRUSTe preference center by clicking this link: http://preferences-mgr.truste.com/.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Disabling Most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

Mobile Advertising: You can opt out of having your mobile advertising identifiers used for certain types of Interest Based Advertising, including those performed by us, by accessing the settings in your Apple or Android mobile device and following the most recent published instructions. If you opt out, we will remove all data about you and no further data collection or tracking will occur. The random ID we (or our third party partners) had previously assigned to you will also be removed. This means that if at a later stage, you decide to opt-in, we will not be able to continue and track you using the same ID as before, and you will for all practical purposes be a new user to our system.

Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Websites do not currently process or respond to “DNT” signals. Mailchimp takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit All About Do Not Track.

Analytics

We use third-party analytics cookies to track your behavior on our site and any purchases you make. These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our websites and application for you in order to enhance your experience. We use this data to offer you a better experience on our website. We also use this data to provide you better products and services.  

Advertising

We have engaged one or more third party service providers to track and analyze both individualized usage and volume statistical information from interactions with our website. We also partner with one or more third parties (such as advertisers and ad networks) to display advertising on our website and/or to manage and serve advertising on other sites.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

If you have a question about this privacy policy, please contact marketing@dcndx.com.